Privacy Notice
Last updated: July 2026
Who we are
Radio Northumberland is a volunteer-led community radio station providing local news, information, entertainment and music to communities across Northumberland.
This Privacy Notice explains how we collect, use and protect personal information when you use our website, contact us or interact with the station.
For any questions about this notice or how we use your information, please contact us using the details on our Contact page.
What information we collect
Depending on how you interact with us, we may collect:
Your name
Email address
Telephone number (if provided)
The content of any message or enquiry you send us
Technical information about your visit to our website, such as your IP address, browser type and pages visited (through website logs and cookies).
We only collect information that is necessary for the purpose for which it was provided.
Why we use your information
We use personal information to:
Respond to enquiries.
Communicate with programme contributors, volunteers and guests where appropriate.
Respond to advertising enquiries.
Deal with requests relating to competitions or promotions (if applicable).
Maintain the security and operation of our website.
Meet our legal obligations.
We do not sell personal information to third parties.
Lawful basis for processing
Under UK data protection law, we process personal information using one or more of the following lawful bases:
Legitimate Interests – to operate and promote the community radio station and respond to enquiries.
Contract – where processing is necessary to provide advertising or other agreed services.
Legal Obligation – where we must retain information to comply with the law.
Consent – where we specifically ask for it.
Advertising enquiries
If you enquire about advertising on Radio Northumberland, we will use the information you provide to discuss potential advertising opportunities and, where appropriate, prepare quotations or agreements.
Volunteers and presenters
If you volunteer or present programmes for Radio Northumberland, we may process limited personal information necessary to manage your involvement with the station.
This information is only used for station administration and safeguarding our operations.
Website cookies
Our website uses cookies and similar technologies to ensure it works properly and to understand how visitors use the site.
Where required by law, we will ask for your consent before placing non-essential cookies on your device.
You can control cookies through your browser settings at any time.
Who we share information with
We only share personal information where necessary.
This may include:
Website hosting providers.
IT support providers.
Professional advisers.
Regulatory or law enforcement bodies where required by law.
We never sell your information.
How long we keep information
We only keep personal information for as long as necessary.
Typically:
General enquiries – up to 12 months after the enquiry has been completed.
Advertising enquiries and contracts – up to seven years where financial records are involved.
Website logs – retained in accordance with our hosting provider’s retention periods.
Keeping your information secure
We take appropriate technical and organisational measures to protect personal information against unauthorised access, loss or misuse.
Your rights
Under UK data protection law you have the right to:
be informed about how your information is used
request access to your personal information
request correction of inaccurate information
request deletion of information in certain circumstances
restrict or object to certain processing
request data portability where applicable
withdraw consent where processing relies on consent
complain if you believe your information has been handled incorrectly.
We aim to respond to requests without undue delay and in accordance with UK data protection legislation.
Complaints
If you have any concerns about how we use your information, please contact us first so that we can try to resolve the issue.
You also have the right to complain to the Information Commissioner’s Office (ICO).
Changes to this Privacy Notice
We may update this Privacy Notice from time to time to reflect changes in the law or the way we operate. Last updated July2026
The latest version will always be published on this website.